Communication breakdown

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Photo by Jonathan Blundell

We’ll be talking about COMMUNICATION this morning at Chick-fil-A.

Good thing I have a BS in Mass Communication.

But guess what… we’re all masters of communication!

We’re always communicating from the moment we’re born… yes even Hayden and Ian were communicating with their screams and their silence. It’s a pretty basic form of communication — but they’re masters at it.
Corey Allan writes in Buck Naked Marriage:

Chances are when you and your spouse were having trouble communicating, the problem wasn’t that you didn’t hear each other; rather, you didn’t like what your spouse had to say. Everything you do and don’t do, say and don’t say, is a form of communication.

So if my wife is trying to get my attention while I’m working on something else and I don’t hear her at that moment I’m communicating that what I’m doing is more important than her. Or if I set up the bedroom with candles, play soft music, and scatter rose petals around the bed, I’ve communicated something pretty clearly without saying a word.

And if my wife comes into the room, steps over the rose petals, blows out the candles, climbs into bed, and goes to sleep she has communicated something just as clearly.

The key to communication is being sure you understand what the other person is trying to express — in the midst of their word choice, tone, attitude, body language and more — and then being certain the message you’re trying to deliver is understood as well.

One of the best things I’ve picked up from a good friend is simply asking the question — “Let me be sure I’m understanding what you’re saying… so you’re saying….”

Not only does it help solidify what we’re being told in our own minds but helps the other person understand how their message is being portrayed or understood.

Corey also gives to great tips towards improving your communication…

  • Focus on the intention – what’s really intended here, what’s being said that’s not being said?
  • Seek compassionate connection – don’t tie your conversation to a particular outcome. Focus instead on being clear with your message and being sure you clearly understand their message.

Imagine if we really took the time to follow these steps…

I think we’re pretty good at the first — at least when people have poor intentions — but we’re also quick to simply keep our conversations shallow so we don’t have to dig into anything too painful.

And just think about how different your discussions with your spouse, or kids, or co-workers or boss might be if you weren’t stuck on trying to “prove a point” or “win the argument” but instead looked for a compassionate connection where both sides were heard.

No agendas… No forcing your ideals on others… Just always looking for ways to build deeper relationships with others.

What would that look like?

When do you struggle most in communicating with others?

Read more about communication in marriage relationship in Corey Allan’s book, Buck Naked Marriage.

Top 12 communication pet-peeves

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I do my best to offer grace and understanding to folks — no matter where they are, what they’re doing or how they’re doing it.

But sometimes when it comes to communicating, certain things get under my skin. I’m not sure why, they just do. So I thought I’d offer a little insight into my world with a list of my Top 12 communication pet-peeves.

(I know some of these might feel like I’m picking on you. I’m not. Trust me, there are more than one person that does each of these — and several folks do multiples of these. Consider this a confession on my behalf more than anything else. Perhaps this list will give you a little more understanding into my world — and then you can offer some insight into your world as well.)
Continue reading Top 12 communication pet-peeves

Christianese and Techno-garble

Common Craft shares a great video highlighting the features of Rockwells Retro Encabulator.

Be sure you watch this one. The technology is amazing!

Ok… did you watch it? Truth be known, it’s a hoax.

Behind the announcer is simply a bank of large circuit breaker panels. You can find these in any large building. This is a hoax video produced by Rockwell for a sales meeting.

But it got me thinking – is this what we sound like when we talk Christianese to “non-believers?” Is this what I sound like when I talk government and history to my wife? Is this what I sound like when I talk about technology to my friends and family?

Consider the audience.

While terms like Son of God, kingdom, good news, Messiah, Parousia (or presence), Savior, faith, Lord and Emmanuel may have been familiar to Jews and Romans in the time of Christ (see “Jesus for President” p.67-69), they may not carry the same meaning or understanding for folks in our day.

While I’m not suggesting we change all our terminology, I think we need to be careful to explain and share our understanding of the terms and ideas that those outside (and maybe even inside) the church aren’t familiar with.

Otherwise, to them it may feel like standing in line at Starbucks for the first time, hearing folks in front of them rattle off, “Venti, skinny, 2 shots, no-whip, Cinnamon Dulce Latte.”