While trying to watch a conference via Ustream, I found a horrible discovery — the site would no longer load video.
I tried Internet Explorer (IE8), Firefox and Chrome. Nothing.
After numerous Google searches, I was still out of luck.
No video on the site would load.
YouTube worked. Vimeo worked. Facebook video worked.
But no Ustream. Nothing but a black box appeared in place of the video.
To cut to the chase, I figured it had to be something with the Flash plugin. So I reinstalled it.
Finally, I remembered a little known settings page for Flash:
There’s a setting on the 2nd tab that makes all the difference.
On the Global Storage Settings tab, be sure that “Allow third-party Flash content to store data on your computer.” is clicked.
If it was unchecked, click it, then click to another tab to “save it” and then refresh your Ustream.tv page.
Viola! Hopefully that should be your fix.
If this doesn’t fix your problem, Ustream offers very limited help files but suggests you check your firewall settings if you’re still not getting video.