Effective Web Ministry makes a great point with a recent blog, Quick! Follow Up!
A recent study showed that of people who send comments or seek responses from websites:
– one in five near receives a reply
– a third receive messages that are deemed unhelpful
– 31 percent of firms did not respond consistently or did not respond at all to online inquiries
– only 47 percent were answered within a day of being sent
If you’re doing ministry, how quickly are you responding to inquiries?
How quickly are you responding to visitors to your blog, website or even your services?
I try to keep a rule in my office: Always return calls the same day you receive them.
Now, somedays that just not possible, but when I’m on the other end, a quick response goes a long long way.
Respond quickly, efficiently and completely.
Ministry Follow Ups
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