From CMS:
Watch Seth Godin riff on what’s broken (watching a Seth Godin riff is as good as reading one!). It all comes from the site This is Broken, which has loads more great examples. Seth offers up a few reasons why things may be broken:
Not my job – It wasn’t someone’s job to fix it, so they didn’t. I didn’t know – Someone didn’t know it was even broken, which is probably the scariest (do you use your own stuff?). I’m not a fish – The person who designed it never uses it. Broken on purpose – This is kind of the odd category for something that’s supposed to be broken.
So what’s broken in church?