Paving the cow paths

Despite your best intentions sometimes you just have to realize your customers and users are going to take a different path than you originally intended.

When you discover they do – don’t punish them – instead, take the time to “pave the cow path.”

Ht @stealingsand for the UX lesson

Published via Pressgram

Twitter’s updated their fonts #ux #ui

Just noticed Twitter has updated some of their fonts on iOS 7. The new font only seems to show on individual tweets and not across the entire app. It’s interesting that while the single tweet font is updated, any replies to the tweet still show the original font. I like the cleaner, larger and thin-line font – here’s to hoping they’ll carry it to the rest of the ap.

Published via Pressgram

The company behind Healthcare.gov

Healthcare.gov has definitely had it’s problems since launching two weeks ago.

While the Obama campaign pulled off a nearly perfect technical campaign, the president’s biggest initiative has failed miserably from a technical standpoint.

A friend on G+ just noted that he ran a WC3 validation on the site and the site was littered with errors – even in the meta tags. Doh!

The Washington Post takes a look at CGI Federal, the Canadian company that won the bid to develop the federal site.