Our organization is currently making the switch from Novell GroupWise to Outlook 365 for email and such.
After getting migrated to the new system last week I was excited to connect Outlook to my iOS devices to keep my calendars up to date on the go.
However, while my iPhone 5 had no real issues connecting to Exchange and verifying my account (it took 3 or 4 tries before it finally connected) – my iPad 2 would never connect.
I also had issues connecting to our Outlook web version as well on both the iPad and iPhone.
I continually received errors on the iPad 2 saying it was unable to verify my account information while the web version kept saying I had an incorrect user ID or password.
This morning I decided to try updating my password from a 15-character password to a shorter version… and viola! We have lift off.
Don’t know if this will solve any issues you might be having but it was a fix for me.