5-Star service at church

Craig Groeschel, pastor at Lifechurch.tv recounts two different experiences on the church’s blog.
One, a visit to a 5-star resort, the second, to one of his church campuses (funny how our churches are now called campuses).
He said at the hotel he was greeted by everyone all the time, “even the housecleaning crew—who were learning to speak English—went out of their way to be extremely nice.”
Yet at one of his church campuses he wasn’t looked in the eye when the greeters welcomed him.
Frustrating I’m sure.
I have to ask myself, am I going out of my way to make sure everyone at my church feels welcome. It’s very easy to point a finger at other churches I’ve visited and say, “Well we sat for 15 minutes and no one said hi to us.” But what if the shoe was on the other foot? What if someone new walked into our church? Would they be able to point fingers at me and say, “That guy that’s all about community walked by me three times and even sat right in front of me and never said a word.”
Doh.
“It’s sad to me that a resort has better hospitality than most of our churches. Let’s work to change that!”